Frequently Asked Questions
Are your devices genuine?
Yes — every laptop, phone, camera, TV and accessory we sell is genuine, brand-new stock. Nothing refurbished or grey-market unless clearly stated.
How do I pay?
M-Pesa, cash or bank transfer. Payment is confirmed directly with our team on WhatsApp after you place an order.
Do you deliver outside Nairobi?
Yes, we deliver countrywide. Delivery cost and timing depend on your location and are confirmed at checkout via WhatsApp.
Can I see the device before I buy?
Of course — visit us at Bihi Towers, G7 Ground Floor, Nairobi CBD, and our team will walk you through the device in person.
What if a product I want isn't listed?
Message us on WhatsApp — we can often source specific configurations even if they're not on the site yet.